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Ecommerce Web Hosting Reviews

Sean P.

Sean P.

Bluehost Reviews

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Since 1996 BlueHost which is widely recognized, has provided quality webhosting solutions to its many customers who include businesses and individuals. The web host is dedicated to excellence at competitive prices starting at $4.95/month. The company commands a major share in the market, having hosted more than 1.6M domain names. They offer professional hosting inclusive of many features.

bluehost hosting Reviews

• Free Domain Name
• International Domain Name Support
• Hosting Unlimited Domain Names on a single account
• Instant Hosting Setup
• Unlimited Web Hosting Space
• Unlimited Email Accounts
• Free in-built Drag and Drop Website Builder with Templates
• Auto-installs of software and tools i.e. WordPress, Drupal, Joomla
• 24/7 Technical Assistance

The auto-installs make work easy and the cPanel Control Panel is easy to use.

Complaints about Customer Service

Customer service is awful. Their customer support representatives fail to take responsibility whether it is about downtime, database or other problem. They always claim that, it is not their problem and blame it on other things. They fail to fix the problem.

Functionality Complaints

The servers are oftentimes down slowing or making the sites inaccessible to users for hours or even days. This is frustrating for webmasters who depend on income from their websites. Customers with e-commerce storefronts and those who receive AdSense revenue cannot afford to have such prolonged downtimes because they not only lose traffic but income as well. When the servers fail to respond customers go elsewhere and hardly return. This limits visitors to the site and business is lost.

Cancellation of User Accounts

Some customer’s reviews indicate that the CPU is limited and they put your account offline without warning when you exceed limits. This is very frustrating. They cancel your account without any warning because other hosting companies give you an opportunity to correct what has gone wrong. BlueHost does not give you a chance to rectify the problem. They also cancel accounts due to MySQL problems.

"Unlimited"

The term "unlimited" is only to allure customers. There are caps which when exceeded will be declared as over-usage. The servers are overloaded and the customer has to pay extra fees. When the site receives high flow of traffic the account can either be cancelled or suspended without any warning losing all the data when they have no back-up. They should stop advertising unlimited services because this is what customers expect to get.

Sales Department Complaints

The sales reps charge your account after it is cancelled, when they renew your account automatically. The company continues to charge you after you have cancelled the account and worse still, retain your data. They should let customers move to other providers without penalizing them so heavily.

Technical Support Issues

Technical support reps at BlueHost leave their customers out and fail to communicate with them when they are resolving their problems. This makes the customers very anxious especially when their sites go offline. This is the time you need reassurance and someone to inform you what is happening.

BigCommerce Reviews

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BigCommerce Reviews0 out of 50 based on 0 voters.


BigCommerce is a well established e-Commerce SaaS (Software as a Service) provider that was founded in 2008 based on Interspire licensed e-Commerce software platform. Since then, it has grown to what it is today, a popular and easy-to-use shopping cart solution which has earned recognition. The service provides solutions in a simplified way and they make it easy for you to succeed by hosting your online store. They handle most of the work for you which include hosting your store, management of servers, uploading files etc. All you need to do is setup your site, upload your products and start selling right away without hassles.

bigcommerce Reviews

Features

• 30 day free trial (no credit card is required)
• No setup fee
• Drag-and-drop feature
• Free attractive and professional templates
• Mobile Template
• Search Engine Optimization
• Sell on Amazon, Facebook and eBay
• Free Adwords
• Gift certificates and coupons
• Returns Management Policy
• Inventory control and order management
You can try out BigCommerce by utilizing the 30 day free trial. You will be able to setup everything quickly even if you are a beginner because it is easy and straight-forward.
Big Commerce Plans and Prices
• Bronze is $24.95/month-100 products, 2 GB Bandwidth, 200 MB Storage, $50 Free Adwords
• Silver is $39.95/month-500 products, 3 GB Bandwidth, 300 MB Storage, $50 Free Adwords
• Gold is $79.95/month-1000 products, 5 GB Bandwidth, 500 MB Storage, $75 Free Adwords
• Platinum is $149.95/month-Unlimited products, 15 GB Bandwidth, 1 GB Storage, $100 Free Adwords
• Diamond is $299.95/month-Unlimited products, 45 GB Bandwidth, 3 GB Storage, $100 Free Adwords
All the above plans include all the features and you can sign-up for the free trial without using your credit card.

Advantages

You have complete control of the design of your online store and you can customize the templates and make modifications of HTML/CSS as you find fit.
The BigCommerce administration interface is easy to use even for users who do not have much HTML/CSS knowledge and for people who are new in the hosting field. Managing you online business becomes easy for you when you use their interface which is adaptable to mobile phones and gadgets so their customers can shop on the go.
The drag-and-drop feature makes it easy for users to design their online stores and move things around the web pages, which is a great advantage. This capability gives you full control of creating and adjusting your site to your satisfaction even if you have little tech knowledge. You don’t need to learn programming to be able to do this because it is easy and straight-forward.
All the plans have the same features and no setup fees. The only difference is that the features are provided on different levels which depend on the plan you choose.
BigCommerce update software frequently and this automatically updates your site, so you don’t have to concern yourself with that.
SEO is one of the company’s main targets making their solutions Search Engine Friendly for users.
The company has a powerful API which is quite flexible making integration with MailChimp, oLark, iContact and third-party software possible.

Disadvantages

BigCommerce may have e-Commerce features but it does not have marketing features like daily offers and loyalty programs although they have automated email marketing features, gift certificates, coupons and Facebook and eBay selling capabilities.
Support is unreliable some of the time. They are hesitant to help in matters that relate to Quickbooks Systems, Variations and Product Options. Many people may not have a problem with any of these but if you do it is better to ring them directly than post your issues on the forums.
There is no uptime guarantee, no multi-language support and fraud prevention is outsourced to a third party.
The company does not have B2B support and it becomes difficult creating wholesale logins for customers. Those who need to provide support for retail and wholesale accounts should avoid using this service.

Search Engine Optimization

Getting ranked on top of search engine ranking results like Google makes your products get noticed by online traffic and this is a big step towards success. BigCommerce helps with SEO by structuring your site for the search engines like Google, Yahoo, Bing and Ask.com in a way that will help you site rise on search engine rankings. This is the easiest way to sell your products or services online.

Selling on Facebook and eBay Capability

BigCommerce is a good platform to power your online e-Commerce store using the host of features they provide. They create a tab on your Facebook page to showcase your products which should help you sell them to your fans and the online community.
You can also manage your eBay account from the administration section that is provided on your online store. This involves selling the products, invoicing, shipping, inventory control and other capabilities.

Flexible Photo Display

The BigCommerce Flexible Photo Display feature is a good base for the success of your online store because shoppers buy what they see. The shoppers can view the images from different angles and zoom to larger sizes to see them better. The Image Zoom capability enables you to display photos of your products in the best way to be able to attract online traffic to purchase the products. Many shoppers are attracted to products by the photos displayed.

Conclusion

The prices are affordable. You can start with the lowest offer and upgrade to higher tiers as business picks. The top-notch interface is easy to use while the features are simplistic but the tech-savvy find them lacking and prefer to move to solutions that have rich features. However, BigCommerce has what many users may require to start and run an online store and that is why it is gaining popularity. They have complete features that are well-supported to drive your store to success making it profitable for you. There are even email alerts for shoppers who have abandoned the shopping carts without completing purchases.

1 and 1 Hosting Reviews

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1 and 1 Hosting Reviews0 out of 50 based on 0 voters.


1 and 1 is among the largest hosting companies in the world. It was founded in 1988 to resell technology products and has paved its way to be a well recognized web hosting provider and domain registrar. The company provides a host of web solutions which include domain name registration, web hosting, email hosting and business listing (local) among other services. 1 and 1 has a customer base of over 8 million having registered more than 10 million domain names. It provides rich features for any budget or skill level.

1and1 hosting Reviews

Features

• Wide range of Products & Services
• 24/7 Support on Phone and Email
• Cloud hosing
• Linux Hosting
• Windows Hosting
• Access to Site Builder
• 90 Day Money Back Guarantee

The 1&1 well-designed website builder is easy to understand and very easy to use even for beginners but it comes with a price. The company uses its customized control panel which is not easy to use especially for those who are just starting out. The business templates are based on different sectors in each niche and the user will have access to HTML and also CSS for those who want to create their own websites.

You can transfer your domain names to 1&1 or re-direct them there. If you need a basic website you can choose the business sector you wish to specialize in but if you need an advanced solution you may need to look elsewhere.

Dedicated Servers

1&1 operates 5 data centers and not many web hosts can reach the scale this company has reached. The company provides 8 different dedicated hosting plans each of which has its own allocated CPU (GB RAM) power. This company offers Cloud hosting in Linux or Windows and a variety of hosting packages which makes it easy for clients to upgrade or downgrade their plans.

Hosting Plans

1&1 has four plans - Dual Basic, Dual Advanced, Dual Unlimited and "MyBusiness Site". Beginners can have their website within minutes if they have "MyBusiness Site" plan.

Price

During sign-up customers get $100 Google Adwords free credits, $75 Yahoo free credits and $100 on CitySearch.

1&1 is over-priced when you consider its limited IP address and limited bandwidth especially when it is compared with other web hosts providing similar services. The PLUS package offers a mobile-website template and e-commerce store capability although it is pricey. Unfortunately their competitors offer these features in their free plans.

Reliability

Server uptime is an issue and this lowers the reputation of 1&1 despite being a big hosting company. The poor uptime on average makes their servers unreliable and users have therefore posted complaints and negative reviews about this.
Support
The support team is responsive but they don’t seem to offer useful solutions. This has made them receive negative reviews from users all over. They do not have live chat.
Conclusion
Experts rate 1 and 1 as "Average". The dedicated hosting is not that outstanding although other features are.

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