Finding the right ecommerce solution can be a daunting task if you plan to do the research yourself. This editor review will help you choose the best ecommerce software products or services based on this 3DCart e-Commerce platform review. It will help you narrow down your choices.
3DCart is an e-Commerce shopping cart solution that has been in the market for over 10 years. It is quite powerful and easy to use and is PCI compliant.
3DCart Main Features
3DCart is a hosted ecommerce app with some intriguing features. They have over 50 free templates and over 60 premium templates which you can buy at a price of $ 199. They make editing the templates quite easy although it’s not possible to change some details. You can Tweet and access Facebook from the admin page of your store.
However, this ecommerce solution lacks some of the features that are found in other advanced products and therefore it is suitable for users who are not very concerned about designs, customization and adding more functionality. The application does not have a built-in POS System and you cannot process credit cards directly. Fortunately, it is compatible with over 50 payment gateways that process the credit card payments and this compensates the lack of in-house credit card processing functionality.
Easy to Use
The 3DCart interface is user-friendly and the admin panel is easy to use especially if you need just a basic store without customization. You will be able to create a website with their drag-and-drop capability as well as run your store with ease using their step-by-step Wizard. 3DCart has tools that you will find useful and setting the product pages is quite easy.
Their pricing is great and all packages come with free setup and 24/7 phone support. The prices for their business plans are reasonable ranging between $ 19.99 to $ 129.99/month. If you pay annually you will be entitled to receive a discount. However, there are many limitations associated with the cheaper plans like Quickbooks integration which is only available on the expensive plans or at an additional fee. Yet some users complain that this integration does not work smoothly and one has to do certain things manually. Some add-ons are expensive although they are offered free elsewhere.
The company offers free shared SSL and users can upgrade to paid ones if they wish. They provides all the options so you can choose what you want.
3DCart has a knowledge center which you can visit to get information about setting up and managing your store.
There is 24/7 phone support and response on the ticketing system is quite fast. The management is active in resolving issues.
Customer support is crucial when launching any online business and lack of proper support can be quite frustrating. There are customers who say they have had bad experiences with 3DCart customer support. Some say the response time is slow and not the 30 minutes they claim.